Warranty & Repair Service
All Mondaine watches have been carefully checked and were found in perfect working condition when they left our factory. Your watch is warranted, by the company shown on the back of the certificate, for a period of two years from the date of purchase.
Every wristwatch has been tested for water-resistance, which is covered by the warranty.
The warranty covers manufacturing defects during the warranty period, provided it has not been subjected to any improper handling or accident and the glass, crown and push button(s) have not been damaged.
Your watch will be repaired free of charge with the presentation of the warranty certificate and timepiece. Any damage resulting from inappropriate use is excluded from the warranty. So is the battery, crystal, and normal wear and tear to the case and strap or bracelet.
In case of any defects during the warranty period, your watch will be repaired free of charge on presentation of the guarantee certificate, fully completed and signed by the authorized Mondaine retailer, showing the model number of the watch. Should your watch need service, please contact the authorized service center below.
If you live outside the DE please click here to find your nearest service center.
Service Center Germany
Schäuble Service Center GmbH
Phone: +49 07667-94179-0